The job
The answer a shopper needs often lives outside the storefront — in your CRM, your ERP, your helpdesk, your inventory service. An assistant cut off from those can only guess.
And rip-and-replace integrations are exactly what a busy store does not have time for.
How WisWes does it
WisWes connects through MCP to tools like Klaviyo, Zendesk and Slack, and to your own inventory, CRM or ERP endpoints — reading and acting where the real data lives.
It pings a human in Slack when a sale or an issue needs one, keeps your helpdesk in sync, and calls your custom APIs directly, so answers are grounded in your systems instead of a copy.
What’s included
- Klaviyo, Zendesk and Slack connectors out of the box
- Your own inventory / CRM / ERP via the MCP connector
- Real-time human hand-off and team alerts in Slack
- No rip-and-replace — it acts inside your existing stack