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Custom MCP & tool customization

Your store isn’t generic, so your assistant shouldn’t be. WisWes lets you control exactly which tools the agent can call, how they’re described, what data they return — and chain them into flows — all from the dashboard.

See plans & pricing →
The agent calls your own service through MCP.

What it does

Enable or disable each tool, rewrite its description so the model uses it the way you want, and trim large payloads to keep responses fast and on-budget — all without touching code.

Chain tools into multi-step flows for guided journeys, and plug in your own inventory, CRM or ERP through the MCP connector so the agent acts on your real systems.

What you get

  • Per-tool enable/disable and description editing
  • Payload optimization to cut tokens and latency
  • Visual multi-step flow builder
  • Your own services via the MCP connector

See it in the dashboard

app.wiswes.com/settings/tools
Toggle tools, edit how each is described to the model, and trim payloads.
Toggle tools, edit how each is described to the model, and trim payloads.
app.wiswes.com/settings/flows
Chain tools into guided, multi-step flows on a visual canvas.
Chain tools into guided, multi-step flows on a visual canvas.

Frequently asked questions

Do I need to code?

No — tools, descriptions, payloads and flows are all configured in the dashboard. Custom MCP services are the only part that needs an endpoint.

What is payload optimization?

It strips fields you don’t need from a tool’s JSON before it reaches the model — faster replies and fewer tokens.

Use cases this powers

AI customer supportOrder tracking, returns, and policy questions answered in chat, 24/7 — no ticket.See the use case →Order tracking & returnsAnswer “where’s my order?” and start returns in chat — without a support ticket.See the use case →

Put this feature to work.

Start a 14-day free trial of WisWes — no credit card, cancel anytime. Or see the plans first.