The problem
The average store loses the majority of its carts. The usual fix — a blast of “you left something behind” emails with a blanket discount — trains shoppers to abandon carts on purpose and quietly erodes your margin.
It also ignores the actual reason the cart stalled, so it converts the shoppers who would have come back anyway and misses the rest.
How WisWes handles it
WisWes recovers carts inside the conversation and through timely, personalized nudges — back-in-stock, a price drop, a question that never got answered.
It tailors the reason and any incentive to the specific shopper and cart, instead of firing the same ten-percent code at everyone. Many carts recover with an answer, not a coupon.
What you get
- Recovers carts in-chat, before the shopper ever leaves
- Personalized nudges: back-in-stock, price drop, abandoned cart, birthday
- Incentives tailored to the shopper and cart — never blanket discounts
- Answers the specific objection that stalled the cart
- Protects margin by reserving discounts for when they actually move the sale